If the items you
have ordered are unsuitable after you
have made your order you can cancel or
request a change right up to the point
the goods are dispatched. If the item(s)
have already been dispatched you will be
liable to pay the postage to send it
back to us. We will refund all goods less shipping charges
returned to us within 7 days of receipt.
Goods returned must be unused.
After the goods are received by us we
will refund the purchaser’s payment
method accordingly. Please ensure the
goods are correctly and effectively
wrapped in appropriate packaging for
returning to us.
If the items purchased arrive damaged or
if an item needs to be returned due to a
fault of any kind CONTACT US
IMMEDIATELY so that we can
advise on the best way for the goods to
be returned. The goods should be
returned to us via Recorded / Registered
Delivery Service only. We will then
refund the cost of the return postage
used to make the original purchase.
Please note: this refers to returns of
damaged and faulty goods only.
You are allowed to cancel an order right
up to the point the goods are
dispatched, or within 7 days of receipt
if the goods have already been
dispatched. The cost of return postage
or return delivery is the customer's
responsibility. Send an email to us to
let us know you wish to cancel. All
refunds will be made via the means used
to make the original purchase.
Whatever the reason for making a return
to us we can advise you of the best
method if you contact us.